At the heart of OneStream Networks’ convergence offerings is OneStream’s Smart Business Solutions portfolio, a comprehensive suite of on-demand IP applications and outsourced VoIP telephony services delivered and managed via OneStream’s private global Quality of Service (QoS)-enabled MPLS IP network and complemented by LAN, security and disaster planning expertise.

The OneStream Networks converged private IP data network is the global foundation upon which customers migrate to a fully managed, multi-service private IP communications backbone.

Next-generation Private IP Data Network The OneStream managed MPLS-based global IP data network eliminates costly Frame Relay, point-to-point T1 data networks and legacy voice circuits, providing greater efficiency, security, performance and scalability.

Consolidated Services Local, long distance, video, data and Internet are dynamically routed over the Class of Service (COS)-based IP backbone ensuring toll-grade voice quality and guaranteed data performance delivered over fully managed circuits.

Managed LAN Infrastructure OneStream Professional Services teams design, deploy and manage high-performance LAN/WAN infrastructures to properly support data and voice convergence.

24/7 Active Management Proactive network and systems management ensures the highest level of responsiveness to network issues and required adds/moves/changes.

The OneStream Networks managed IP telephony solution improves productivity by enabling employees to interact with customers more efficiently and communicate among themselves seamlessly with advanced multimedia features and applications including:

Cisco IP Phones and Converged Desktop Cisco IP phones provide a traditional calling experience, while end-user Web Portal adds productivity-boosting call control, conference mgmt, voicemail, call logs, and feature mgmt.

Unified Messaging Voicemails are delivered to email inboxes for improved communications and flexibility.

Find Me/Follow Me and Presence Call Control Users can implement advanced call routing based on day, time or availability. Calls can route to voicemail, cell phones or any other phone worldwide.

Microsoft Outlook Integration Integration with Microsoft Outlook allows users to access call controls, directories and call logs.

Collaboration Video conferencing, desktop sharing and remote management connect users worldwide.

Automatic Call Distribution (ACD) Call Center calls can be queued and distributed globally based on agent skillsets for efficient call handling and improved customer satisfaction. Real-time call center statistics, agent performance and traffic reports, customized on-hold music and messages, and web-based tools boost productivity.